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RCMCA Forum / Profile of RusselDiaz

RusselDiaz
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Registration Date: 10-10-2023
Date of Birth: 04-18-1997 (28 years old)
Local Time: 04-30-2025 at 10:46 AM
Status: Offline

RusselDiaz's Forum Info
Joined: 10-10-2023
Last Visit: 10-10-2023 06:09 PM
Total Posts: 0 (0 posts per day | 0 percent of total posts)
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Time Spent Online: 1 Minute, 45 Seconds
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Bio: I'm Russel Diaz, and I've spent the last eight years as a Call Center Manager in the Philippines, specializing in inbound customer service. I began my journey in the call center industry, quickly rising through the ranks thanks to my strong communication and problem-solving skills.

Now, I lead a team of customer service representatives in a reputable Call Center company, specializing in inbound customer service. My role involves ensuring they exceed customer satisfaction targets. I'm known for fostering a positive work environment and implementing process improvements to boost efficiency.

Beyond work, I prioritize family and community involvement, maintaining a healthy work-life balance. With nearly a decade of experience in the call center company in the Philippines, specializing in inbound customer service, I'm committed to delivering exceptional service and guiding my team to success.

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bpo in healthcare | Call Center Company in the Philippines

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